In the current climate of the COVID-19 pandemic, Global Diagnostics is continuing to provide optimal quality diagnostic imaging and patient care to our valued communities. As a healthcare provider, we are very much committed to quality care, compassion, and service.
In these unprecedented times, Global Diagnostics is very much ready to play our part in supporting our patients, doctors, and staff (our communities). Our responsibility to service our patients in a safe environment is always our primary focus. We would like to reassure all patients entering our waiting rooms for imaging, that we have taken extra and all necessary precautions to protect against COVID-19 within clinics.
Global Diagnostics is committed to ensuring our policies and procedures with respect to COVID-19 are in line with the latest government and health organisation regulations and guidelines.
We thank you for your understanding and co-operation in this matter.
Returned from and travel in the last 14 days (international or interstate) -OR-
Been on a Cruise Ship in the last 14 days
Have been in contact with:
Someone diagnosed with or suspected of having coronavirus, in the 14 days before getting sick. -OR-
Have symptoms such as:
Fever / high temperature / chills – OR -
Flu-like symptoms such as coughing,
sore throat & fatigue,
pneumonia – OR - Shortness of breath
PLEASE DO NOT ENTER OUR WAITING ROOM
PLEASE CALL THE NATIONAL CORONA VIRUS HOT LINE FOR FURTHER ASSISTANCE ON 1800 022 222 OR YOUR LOCAL PUBLIC HEALTH UNIT
Underage patients can have a single family member attend
Where a patient is having a procedure and needs a driver/helper
A patient who needs the help of a carer to attend
Obstetric patients can bring one family members
We are taking extra precautions to minimise infection within our clinics and are ensuring our waiting areas are regularly disinfected. We have an ample supply of hand sanitiser for both staff and patient use. You can be assured that every hygiene measure is taken to ensure the safety of patients in our clinics. We are practicing social distancing in all of our waiting rooms.
No, you do not need to cancel your appointment. We are committed to providing radiology services within our communities. Please call one of our clinics or make contact via our website. You can be assured that servicing our patients in a safe environment is always our primary focus. Our friendly staff will ask you a series of questions over the phone to establish your individual situation concerning COVID-19.
A list of Global Diagnostics locations can be found here: Global Diagnostics Locations
Please speak with your doctor if you are experiencing flu-like symptoms or if you believe you have been exposed to someone with COVID-19. Your doctor is best placed to assist you with the appropriate course of action at this time.
COVID Clinics are being established by your local public health service. Click here for current information including locations. These are places where anyone who suspects they may have COVID-19 will be assessed and tested.
Coronaviruses are a large family of infectious viruses. COVID-19 is a new strain of Coronavirus. All Global Diagnostics communications referring to ‘Coronavirus’ are specifically relating to the COVID-19 strain.
The current Government guidelines are:
- If you have been overseas within the last 14 days, or
- If you have been in close contact with someone known to have had COVID-19
If your doctor considers you are at high risk to have contracted COVID-19 then Global Diagnostics recommends you attend a hospital COVID clinic. Please be sure to call the clinic before you attend 1800 020 080.
No, at this stage we are offering the same high-quality radiology services to all patients not considered high-risk of having COVID-19. Our staff and doctors are working to maintain a high level of service to our communities.
GDA is encouraging patients to attend appointments by themselves, where possible. Exceptions will be:
- Where the patient is underage a single family member should attend with them
- Where a patient is having a procedure and needs a driver/help
- Where a patient needs the help of a carer to attend
- Obstetric patients can bring two family members with them.
Global Diagnostics will be trading at reduced hours for outpatients for our hospital sites. This will help us to protect our staff and patients, and prioritise our workload, and new policies to ensure hygiene and safety measures are met during these challenging times. At this stage, our community clinics opening hours will remain the same, hospital sites will be as follow: